Paytm, Amazon Pay And PhonePe Wallet Will Work as Usual, till February 2020

There is some relief for users who rely on mobile wallet apps to make payments. The Know Your Customer (KYC) compliance deadline for mobile wallets has been extended till the end of February next year, by the Reserve Bank of India (RBI). This means mobile wallet companies including Paytm, Amazon Pay, Airtel Payments Bank and PhonePe has till February 29, 2020 to complete the physical and complete KYC process for all active users. According to the Reserve Bank of India (RBI) guidelines that became applicable in March this year, every mobile wallet, except the ones that solely rely on the Unified Payment Interface (UPI) for transactions, need to have complete KYC. What does this mean?

As of now, nothing changes for you, as a mobile wallet app user. You can continue to use your Paytm or Amazon Pay or PhonePe wallets to make payments. And this new RBI notification means you have till February 29, 2020 to reach out to your mobile wallet company and get the physical KYC done. Not doing the KYC again would mean the functionality of the wallet will be restricted or completely disabled. “It is advised that the timeline for conversion of minimum detail PPIs to KYC compliant PPIs has been extended from 18 months to 24 months. The PPI-MD has been amended suitably. It may also be noted that no further extension will be granted for this purpose,” says the RBI in its Amendment to Master Direction on Issuance and Operation of Prepaid Payment Instruments (PPIs) notification.

A lot of smartphone users, over the past few years, have started using mobile wallets as the default payment mode for multiple purchases, as the Narendra Modi government put emphasis on reducing cash transactions.

The wallets are now formally called prepaid payment instruments (PPIs), as per the current set of guidelines. Over the past year and a bit more, e-wallets and digital wallets such as Paytm, Amazon Pay, Airtel Money, Freecharge, and Mobikwik had utilized the option of partial KYC, which meant users could upload an identity document as proof and confirming that with a one-time password (OTP) authentication using the registered mobile number. Such was the push for Aadhaar at one stage that every digital wallet company (as did mobile companies and pretty much everyone else, for that matter) used that for authentication and verification. But the RBI guidelines state that the eKYC or partial KYC is valid for a period of one year. Post that, mobile wallet companies are required to re-do the KYC for its users, in person.

This means physical verification of the person’s documents. Now that can be a painstaking process. Just Paytm has more than 350 million registered users in India, as of June. “Wallet services provided by Paytm Payments Bank are governed under the RBI guidelines of pre-paid instruments. These guidelines require that for issuing Wallet to customer Minimum KYC must be completed. Further, Minimum KYC is valid for 18 months. For using Wallet beyond 18 months as well as for availing complete benefits of Wallet, Full KYC needs to be completed,” says Paytm.

Also Read | Can Mobile Wallets With Spending Limits and no KYC Boost Digital Payments in India?

Once the eKYC or partial KYC or minimum KYC validity expires, you may be left with a wallet app that either restricts use or blocks you out completely, depending on specific policies. “After expiry, you will not be able to add money to your wallet or transfer the balance amount to your bank account. You can however continue to use your existing wallet balance for making payments at 12 Million+ merchant outlets as well as online payments on apps/websites accepting Paytm,” says Paytm’s policy on the matter. Users will also be able to use Paytm for UPI transactions in such a scenario. If you are an Amazon Pay user, the policy states that you won’t be able to add money to the Pay wallet till the full KYC process is completed.

Most wallets also take the pains to clarify that they are no longer accepting Aadhaar card as a valid KYC document, and instead are willing to accept other identity documents including a voter ID card, passport and driving license.

Freecharge, another digital wallet said in a notification earlier this year, “Full KYC involves submission of a valid Proof of Identity & Proof of Address with in-person verification.” The company goes on to clarify that “If you do not complete Full KYC, you will not be able to Add Money in Freecharge Wallet or withdraw money from Freecharge Wallet. However, you can use an existing Wallet Balance for Merchant transactions.”

Also Read | Amazon Pushes UPI For Pay on Android, Ahead of Implementation of RBI’s KYC Guidelines for Mobile Wallets

Two separate developments meant the new regulations had to be put in place for the re-KYC of all users. First, in September last year, a five-member Constitution bench headed by former chief justice Dipak Misra ruled that it was “unconstitutional” for private firms to seek Aadhaar-based authentication. After the Supreme Court verdict, only the government can use Aadhaar for social welfare schemes. At the same time, RBI released the new guidelines that mandated full KYC for all customers. Digital wallet companies now cannot use Aadhaar data anymore, which meant every single customer that has already been verified needs to be re-verified. The emphasis is on offline verification, meaning physical verification of identity documents which are then attached to a user’s ID on the platform.

These specific guidelines for complete KYC , though now with an extended deadline, come as part of the larger group of new rules which the RBI has mandated mobile wallets have to follow—this includes how every SMS being sent out to notify a transaction to a user must have a contact number to immediately report fraudulent transactions, all mobile wallet companies must have a round the clock helpline number to report fraudulent or any other issues with transactions done from their account and that the mobile wallet companies are now liable to refund the entire amount of a fraudulent or incorrect transaction within three days of the transaction being reported.

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.


United States has 110 million mobile wallet users

The United States is home to one of the very first digital wallet: Paypal. The company was founded in 1998 and is now a major player in digital finance. But their inability or reluctance to reduce fees has encouraged a host of new and cheaper mobile wallets:

  • Venmo — Free P2P payments, owned by paypal
  • Google Pay — Free P2P and merchant payments with card
  • Square Cash App — Free P2P payments, no fee from debit card
  • Zelle — Free instant P2P payments direct from major banks
  • Apple Pay — Used with debit card is free P2P and merchant payments

Venmo adopted the social media approach. In fact, just like wechat pay, venmo users can have a friend list. Users also have the option of publishing their transaction on their timeline.

What make Venmo so viral it’s probably its fee structure and its speed. Transfers within Venmo users are free as well as withdrawals through bank accounts. Transactions are fast and safe and the withdrawal threshold is US $3000 per transaction. Although Venmo hasn’t publish figures on its number of users, Verto Analytics estimated the wallet has around 7 million active users.

Google developed a fiat based electronic wallet released in September 2015. Google Pay is available to any Google account user in US, UK and India and it’s very simple to use:

Add a payment method, debit or credit card to your G Pay wallet; every time you make a purchase, Google will convert your money into token that will be sent to the merchant. This way, merchants have no access to customer’s personal data. Google Pay has partnered with banks, POS terminal providers and card issuing companies, to provide cardless payment, and electronic transfers. G Pay has 24 million active users.

Launched in March 2015, Square Cash is a mobile app that allow users to transfer money using a unique username known as cashtag. The application, which has been rebranded as Cash App records about 7 million active users as of early 2018.

Transactions within Cash App ecosystem are free and withdrawal can only be done through credit and debit cards


Europe is the best example of economic and social integration in the World. It is home to several digital payment solutions operating cross-border and seamlessly. Among the famous electronic wallets and digital payments services in Europe, there are Skrill and Neteller, solutions offered by Paysafe Group the online payment giant. These later have a strong establishment in the continent.

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Cross Border Remittances

Cross border money transfer has gotten cheap!

While most most mobile wallets are used domestically, cross border transactions have seen improvements in speed and price. Multiple new companies like Transferwise and Xoom help in a variety of new channels. The average cost of sending $200 in 2018 via a mobile channel is just 1.7%. The cost to send the same was 10% in 2008! The high fee monopoly Western Union and MoneyGram had is giving way to very reasonably priced and convenient cross border money moments.

Conclusion — if it’s free, you are the product

While consumers are reaping the benefits in convenience and cost, what are they giving up? Fintech players worldwide have seen the success of Alipay and WeChat pay and their Big Data operations. Being able to sell the purchase patterns of a society more than makes up for the loss in transaction fees. Consumers need to realize just what personal data they may be giving up.

To know that the government has access to the identity of any political donation done thru one of these digital wallet platforms, might give some people pause. It’s here in cases of government and corporate malfeasance where citizens may want to turn to a more decentralized and private mobile currency option — Cryptocurrency.

While the wallet in your pocket may be with you for a few years and the main home of your national ID card, digital identity is on the way, and will soon make a wallet, a piece of yesteryear.

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.

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E-wallets scene in APAC

The 2017 Mastercard Digital Payments Study showed that Asia Pacific is the world leader when it comes to digital wallet payments, with about 83% of APAC conversations, pegged against 75% of overall global conversations.

Mobile wallet adoption in Asia Pacific

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And it’s just the beginning.

According to WorldPay’s recent report, credit card payments are expected to drop from 30% to 10% of ecommerce transactions in APAC, while e-wallets are predicted to over 51% of the ecommerce market by 2021.

While there are significant variations in how consumers in different Asian markets prefer to pay, a constant is that they are shifting away from more traditional options like credit and debit cards, and instead choosing e-wallets, bank transfers and cash on delivery.Phil Pomford, general manager for Asia Pacific, Worldpay


China, the current largest ecommerce market in the world and also conducts 11 times more mobile payments compared to the US, is also the market leader of e-wallets in APAC (about 60% of transactions in China are made via e-wallets). The digital wallet market is predominantly binary with WeChat Pay and Alipay fighting for market share, with other e-wallets like Apple Pay, Xiaomi Pay, and Huawei Pay trailing behind. Thanks to the growing Chinese tourists, merchants linked to tourism in Europe and the US are also increasingly accepting payments via WeChat Pay and Alipay.  

Popular digital wallets in China

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India is the next biggest digital wallet market, which is also the fastest growing ecommerce market in the world ($816 billion in sales in 2016 alone). The country’s mobile wallet market is predicted to hit $4.4 billion by 2022, with a CAGR of about 148% during 2017-2022. The government has been actively promoting a cashless society by introducing its own set of payment methods like Aadhar cards in combination with Rupay cards. Paytm is the market leader with about 320 million registered users, 1 billion transactions a quarter, and 9.9% of the market share. PayPal comes second with 9.8%, followed by local e-wallets MobiKwik and FreeCharge with about 2.8% and 2.7% respectively. International players like Google, Samsung, WhatsApp, and Amazon have also begun tapping the Indian market with Tez, Samsung Pay, WhatsApp Pay, and Amazon Pay respectively.


Australia currently comes fourth in terms of cashless transactions per capita, and yet cash still remains as the primary payment method. Apple Pay is the most popular digital wallet, with Samsung Pay and Android Pay also having a considerable market share.


Even though the concept of payment consolidation has existed in Japan for more than a decade, using a technology called “Osaifu-Keitai” (which means “mobile wallet”), only 20% of the country’s payments are cashless. The main reason that has been holding back Japanese consumers appears to be the trust placed on their cash and the lack of it on “invisible” payments. Yet, smartphones are gaining a growing acceptance in the country, with Apple Pay, Line Pay, and Rakuten’s Edy being accepted by most stores across the country, and Alipay is also set to be launched this year. Adding to that, Japanese companies Mizuho Financial Group Inc. and Mizuho Bank Ltd. are currently testing out the concept of a mobile wallet called Pring.


According to Worldpay, by 2021, the market share of e-wallets are expected to shoot up from 13% (from 2017) to 21% in Singapore. It’s also the first Southeast Asian market for Samsung Pay, the second market in Asia to get Apple Pay, and the third market globally for Android Pay. Popular local e-wallets include DBS PayLah!, Singtel’s Dash, and Liquid Pay. In 2017, the Association of Banks in Singapore also launched a service called PayNow, that facilitates monetary transactions between the seven participating banks by just using the users’ mobile phone numbers.


The Russian ecommerce industry is still in the infant stage, and a majority of the consumers still prefer cash payments. As of 2016, local e-wallets have been earning the trust of more and more Russians, the most popular of which are Yandex.Money, VISA Qiwi Wallet, and Webmoney. International players like MasterPass (launched in 2014) and PayPal (launched in 2013) also sport a healthy market share. In terms of ecommerce transaction value, digital wallets have increased from 25.5% in 2012 to 26.7% in 2016. This increase in adoption has also made global players like Apple Pay, Android Pay, and Samsung Pay enter the Russian market between 2016 and 2017.

E-wallets – the road ahead:

When Google launched its wallet in 2011, its system would work only if the users had the right device with NFC chips, the right Android OS, and a Sprint data plan. What more, the users also needed to have a card that was meant for the mobile wallet, from one of the few participating issuers. Back then, only a few users could meet all the criteria and so it didn’t hit the growth pedal (they dropped the NFC from the wallet in 2015 and offered the technology only via Android Pay).

When Softcard came up with its NFC-enabled Isis wallet, customers were quite satisfied with swiping their cards at physical stores. They were, in fact, not familiar with the wallet platform and considered it to be a time-consuming option. In essence, they just wanted to replace the swipe with a more tedious and slower checkout process.

While their competitors like Apple Pay, Android Pay, and Samsung Pay offered fingerprint based native mobile experiences, CurrentC remained stuck to QR code scanning, which was not only outdated but also posed security threats, where anyone could authenticate payments by just stealing the device. In 2015, some MCX members like Rite Aid and Best Buy began accepting Apple Pay, thus further weakening CurrentC’s scope. CurrentC also failed to meet the growing trend of retailers coming up with their own closed-loop wallets with specific benefits for their customers (case in point, the wallet later launched by another member of MCX, Walmart). Adding to this, while the aforementioned alternatives were backed by international financial institutions and saw a global reach, CurrentC’s scope was limited to the American retailers.

To sum up, if we look at the successes of the successful mobile wallets, three factors play a major role:

  • Access
  • Interoperability
  • Sustainability

According to Gartner, offline usage of digital wallets is still underdeveloped (primarily because consumers still haven’t spotted their value compared to card and cash payments), and hence most of the transactions are from online transactions (specifically mcommerce).

Digital wallet providers are increasingly focusing on removing the existing pain-points from the buying process, and the emphasis is shifting from boosting the adoption of technology (NFC and QR codes) to improving the customer experience (one-touch payments, facial recognition, easy API integration, etc).

All these new experiments will keep pushing digital wallets in the right direction, until they figure out just the right blend of value for both customers and merchants, and reach the Plateau of Productivity.


What are the different types of e-wallets? What do you have to do to accept payments via a digital wallet? We’ll be looking at them in detail in the next post.

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.

Read More :

E-wallets Scene in the USA

E-wallets – What are they?

E-wallets/Digital wallets are the online counterparts of your physical wallets, where you can store credentials — both payment-related (card details, bank account details, etc), as well as non-payment-related (tickets, loyalty cards, etc) — that will enable you to carry out online and/or offline transactions. While open e-wallets support different payment methods and can be accepted by any merchant (eg., PayPal, Apple Pay, etc.), closed e-wallets are meant for a specific payment method and can be used only by specific merchants (eg., Walmart Pay, Starbucks Card, etc.)

History of Mobile Wallets in the USA - Timeline

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It all started in 2007, where the then-startups like Klarna, Adyen, and Braintree were founded, to enable in-app payments, bring down friction, and enhance customer experience. (PayPal was launched as early as 1998, so we’re skipping it in this timeline).

Softcard (ISIS) was launched by the telco trifecta AT&T, Verizon, and T-Mobile in 2010. They brought about the Near Field Communication (NFC) wallet, where the mobile network operators (MNOs) securely stored the payment credentials. Stripe also debuted around the same time, which made online payment processing that much simpler and faster.

2011 and 2012 were predominantly the age of merchant wallets, with businesses like Starbucks, Wendy’s, and Dunkin’ Donuts coming up with their individual wallets.

2012 also saw the creation the Merchant Customer Exchange (MCX) consortium of the largest retail companies in the US.They would go on to soft launch the multi-merchant mobile payment system, CurrentC in 2015.

Apple Pay set sail in 2014. Even though the Google Wallet was announced in 2011, they later made the wallet a peer-to-peer payment service, and acquired Softcard in 2015 resulting in the new Apple Pay competitor, Android Pay.

During the 2015-2016 trough era, apart from MCX postponing the rollout of CurrentC indefinitely, Softcard also shut down and sold its assets to Google. Amazon also closed their Wallet that was launched in mid-2014 (which could only store loyalty and gift cards, and not credit cards). A lot of bank-centric wallets were also introduced around 2015, including Capital One, Chase Pay, and Wells Fargo. MCX eventually shut down in 2016, whose technology was later bought by JP Morgan Chase to be used in its Chase Pay.

Even though cards have consistently ruled the US online payment industry, with a considerable population opting for ACH payment network transfers, e-wallets are slowly catching up as well (more emphasis on the word “slowly”).

A survey conducted by Experian discovered that about 55% consumers still prefer to pay using their credit cards because of “safety concerns.” According to another survey by American Bankers Association, even though 25% have made a payment using a mobile app, only 12% trust alternative payment providers to secure their payments.

The technology gets better and better every day. It’s not the technology that’s the problem, it’s the people that are not using the technology properly.Michael Bruemmer, Vice President of Consumer Protection at Experian

However, the future of digital wallets does look hopeful in the US payments space. According to a 2017 report by Forrester Consulting for JPMorgan Chase, US merchants and consumers alike believe that digital wallet adoption will grow in the future. About 41% of consumers said that they will likely sign up for an e-wallet in the next 12 months, while 55% of merchants said that they will likely accept e-wallet payments in the next 12 months.

About 67% merchants also opine that most transactions will happen through e-wallets within the next five years.

Digital wallet adoption in the USA

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With their growing popularity, new players keep flocking the US digital wallet scene every year. And in spite of that, PayPal, Apple Pay, and Android Pay dominate the market.

In the Mobile Payments & Fraud: 2017 Report, PayPal leads the pack with about 58% merchants supporting it in 2017, followed by Apple Pay at 48% and Android Pay at 38%.

Popular Digital Wallets in the USA

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However, about 39% merchants said that they intend to support Apple Pay in 2018, which will push it to the top of the line with an impressive 87% (with PayPal coming second with about 83% support and Android Pay at the third position with 78%). In general, the support by merchants is expected to increase for almost all the major players in 2018.

Digital Wallet Platform

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.

Read More:

E-wallets scene in Europe

2015 appears to be the peak-year for European e-wallets, with 9 launches. The graph has since gradually reduced, with 5 new e-wallets launched in 2016, and 5 other e-wallets in 2017.

According to the World Payments Report 2017, mobile wallet transactions are expected to grow at a compound annual growth rate (CAGR) of 61.8% during 2016 – 2021.

The E-shopper Barometer 2017 seconds it:

Preferred payment methods in Europe

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However, if we drill down, digital wallets aren’t the most popular payment method in all European countries:

Popular payment methods by country - Europe

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A research conducted by Mobey Forum’s Digital Wallet Working Group showed that as of April 2017, 49 e-wallets have been identified in the European market, out of which 26 are operated by banks, while the remaining 23 are from non-bank players.

A common theme that has been identified across Europe is:

  • The successful proliferation of bank-led digital wallets meant for specific domestic markets – like BKM Express (Turkey), iDEAL (Netherlands), Vipps (Norway), Swish (Sweden), and MobilePay (Denmark)
  • Non-bank-led digital wallets thriving across multiple markets – with Neteller and Skrill on the top, where both are spread across 8 markets, and are focused on online gambling and gaming. The other popular non-bank-led wallets are PayPal and Seqr (operating in 7 markets each), MasterPass (active in 6 markets), and Amazon Pay and Vodafone’s wallet (each with 5 markets).
  • Many go for partnerships to widen their range, like Seqr partnering with MasterPass to create the “first digital wallet for shopping in all channels across multiple markets,” and the French e-wallet Lyf Pay that has been created by four banks and three merchants.
  • Global players also seem to be growing in popularity in the European soil, with PayPal leading the pack and other players like Apple Pay, Samsung Pay, Alipay, and Android Pay expanding across countries.
Popular digital wallets in Europe

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The UK:

The UK has been the European landing ground for global e-wallets like Apple Pay, Samsung Pay, and Android Pay. Local e-wallets like Yoyo Wallet and Pay by Bank App are also giving a tough fight to the global players. Yoyo Wallet is used by about 400,000 consumers and 1700 merchants in the UK and Ireland. The Pay by Bank App was created by 4 of the biggest banks in the UK (Barclays, Halifax, Bank of Scotland, and Lloyds Bank) in 2016, and is limited to the customers of those banks.


The Scandinavians use mobile apps to pay for about a quarter of all retail transactions, with e-wallets dominating the market – MobilePay in Denmark, Swish in Sweden, and PayPal and Vipps in Norway.

Popular payment methods in Scandinavia

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While French consumers prefer card payments, e-wallets have become increasingly popular in the recent years. While the popularity of e-wallets is expected to increase slightly from their 2017 figure of 21.8% to 22.7% over the next five years, credit and debit cards are expected to fall from 16% and 15% respectively to 10% each. Paylib (launched by the major French banks) is the most popular wallet in France, with about 40 million users, compared to the 7 million PayPal users. As mentioned earlier, two e-wallets Wa! And Fivory merged in 2016 to create Lyf Pay, (which also brought together BNP Paribas, Carrefour, Crédit Mutuel, Auchan, Mastercard, Oney and Total) a universal wallet that covers a broad set of needs of its French customers.


Even though internet banking solutions like ELV, SOFORT, and Giropay rule the German market (not to forget the failure of Otto Group’s Yapital in 2015), e-wallets are projected to surpass them as the most popular payment method by 2021. The Global Payments Report by Worldpay indicates that by 2021, bank transfers and e-wallets will own 23% and 23.9% of the German market respectively. Apart from PayPal, American Express’s PAYBACK seems to be a hit among German consumers, with around 30 million active users.

The Netherlands:

The online banking solution iDEAL leads the Netherlands market with a whopping 57% share, and cards are preferred by consumers from Belgium and Luxembourg. However, PayPal is growing its roots in the Benelux market, and so is Payconiq, a local e-wallet founded by the six major Dutch banks – ABN Amro, ASN Bank, ING, Rabobank, Regiobank, and SNS in 2017.

Digital wallet platform

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.

Read more:

Digital Payment systems Market in India

Indian payments industry is to a great extent commanded with money based exchanges. The financial business in the nation was significantly branch-based till 2014. Afterward, there was an impressive development in the branch-less channels of banking, which has additionally investigated into digital payments in both rustic and urban areas. Indian digital payments industry is required to reach $700 billion by 2022 as far as estimation of exchanges.

It is normal that over 80% of the urban populace in India will receive digital payments as a piece of their everyday practice by 2022 and 70% of the retail chains will embrace the equivalent. The diminished transaction charges and the level of simplicity of money moves related with the electronic store moves and portable financial will further drive the development of digital payments frameworks in India. Additionally, the Indian Government is bringing positive strategy structure, for example, Goods and Services Tax (GST), budgetary incorporation, improving digital foundation, propelling payment frameworks, for example, aadhar empowered payments, UPI, and others which are supporting the digital payments industry. In 2016, Indian Government made a huge move, for example demonetization, to check dark cash course inside the nation and to increment digital payment infiltration. It is a sensational advance made by India towards improving cashless economy, bringing about sharp increment of a few digital payments diverts in the nation.


The “Digital Payment Systems Market in India” market will observe a CAGR of 58.90% during the estimate time frame FY2017–FY2023. The market is fragmented by digital payment framework types and areas. The digital payment framework types incorporate portable wallets, web banking, versatile banking, PoS, and others. The areas shrouded in the report are urban and provincial locales; right now, urban district fragment holds the significant piece of the overall industry pursued by country section.

Digital Payment System

Mobile Wallets; India’s portable wallet biological system is yet to be competitive, anyway real web based business and telecom organizations are fuelling this industry through business development. Likewise, a solid administrative help is yet to come into power for the exponential development of digital payments biological system in India.

The changing client conduct, expanding web entrance rate, and government strategies are energizing the business which is by implication bolstered by the developing interest for P2P payments, E- commerce platforms, service charge payments, and others. The improvement of advanced foundation in India emerges by giving a solid mechanical biological system to the digital payments industry.

Key players:

Some of the leading companies covered in the ‘Digital Payment Systems Market in India’ report are Paytm, MobiKwik, PayUmoney, Airtel Money, Vodafone Mpesa, Idea Money, Stank Bank Buddy, HDFC Bank PayZapp, ICICI Bank Pockets, Axis Bank LIME, Freecharge, PhonePe, Samsung Pay, and others

The report gives bits of knowledge about different methods of electronic reserve move – Mobile Banking, Digital Payment Methods, Mobile Wallets, Payment Banks, and others.

What India can expect further?

With 2019 effectively proceeding, we can predict advanced transactions in India quickening at 70% CAGR through to 2020, adding to the GDP by 15%. Usage of Artificial Intelligence (AI) in the Indian computerized exchange scene will result in more comfort and security, guaranteeing continuous misrepresentation anticipation.

With increasingly more fintech firms breaking new ground through their ground-breaking, front line innovation, India has problematic potential in the fund area, bringing about a record-breaking number of digital transactions as vendors and purchasers both grasp the simplicity of digital payments.

Digital Wallet Platform

How B2B has the ability to quicken the appropriation of digital payments in India?

Over the most recent one year, India has seen notable financial changes, for example, the demonetization drive and going of the GST bill. These activities have activated uplifting assumptions regarding the development of digital payments in the coming future.

Promotion and consideration around B2C payments going computerized

A large portion of the happiness around digital payments is centered on B2C. The equivalent BCG report says that, by 2020, non-money commitment in the customer payments fragment will twofold at 40%. It further accentuates that Indian buyers are 90% bound to utilize digital payments for both on the web and disconnected exchanges. This madness further develops with new associations being inked between advanced payments organizations and customary players like banks and NBFCs to tap the rising tide of computerized shoppers in India.

Money pulled back from ATMs in March 2017 remained at 2,259 billion — 0.6% more than what individuals pulled back around the same time in 2016. Walk patterns demonstrated that individuals were gradually returning to their propensity for storing and utilizing money. For most of us, money is as yet a favored method of payment for little ticket things. Little retail vendors in semi-urban and provincial India are as yet hesitant to shoulder the expense of POS terminals and are, in this way, as yet managing money. Another BCG study reports that India has just 2 POS3 terminals for each 1000 cards contrasted with 20 in the UK and 13 in the US. The pervasiveness of money and the absence of foundation makes one wonder – will B2C advanced installments have the option to stay aware of the desires that have been set by us?

Making B2B the lead in the digital growth story

Perhaps it’s a great opportunity to ask ourselves an alternate inquiry – for what good reason would we say we are just concentrating on B2C payments? For what reason would we say we are forgetting about the organizations? There are 51 million SMEs in the nation adding to over 40% of the GDP – this is a portion that is as yet making money related exchanges in real money and hence can possibly be an arrangement creator or breaker of Digital India mission. The hypothesis is straightforward, in the event that we need the shoppers to grasp advanced payments allows first prepare the organizations that they work for and the organizations they manage each and every day with computerized framework.

How B2B payments can create a network impact?

A solitary business has the ability to impact a huge number of people to receive advanced methods. Here’s the secret. Take for instance of a business with 500 representatives.

Each business works with sellers. More activity overwhelming the business is, more the quantity of sellers that it manages. A business with a representative size of 500 would manage say around 50 – 200 merchants. So this business turns into the wellspring of cash for these 50 merchants. In the event that the source is cashless, at that point 50 additional organizations can embrace/acknowledge cashless installments. A similar business is likewise the wellspring of salary for 500 workers. In the event that the business pays pay rates just by means of computerized modes [NEFT], every one of the 500 representatives are empowered to make cashless installments. These representatives would further feel free to buy their day by day need things from different business, in this way finishing the cashless cycle.

Encouraging B2B payments

Given that organizations have this gigantic potential, how would we engage them with the correct framework? First we have to comprehend the unpredictability of their tasks.

Organizations have 7-8 distinct sorts of payments including travel and stimulation costs, acquisition, on the online/offline promoting, worker remittances, and repayments. Well beyond this, these payments are made by means of various components – NEFT, money, check, corporate cards, and the cycle of making these payments likewise differ. Now and again, representatives should be given a development while in others they should be repaid.

Overseeing payments is a major cerebral pain. Lion’s shares of the transactions are made in real money. There is an absence of straightforwardness, broad accounting included and long compromise time. Likewise, there is space for blunders because of manual procedures. Business procedures set aside more effort to finish as the physical development of money requires some serious energy.

Innovation and advancement to help B2B digitization

To oversee payments all the more adequately and productively, organizations need something beyond current records and corporate cards that conventional financial offers. They need a cutting edge innovation platform that disposes of manual procedures and gets mechanization and portability; a solitary stage through which they can subsidize, track, report and accommodate payments, a stage that offers every one of the highlights that they have to oversee costs productively, for example, arrangements, work processes and other organization explicit designs; a stage that incorporates flawlessly with their current bookkeeping and ERP programming.

There are rising Fintech organizations in India offering such cutting edge solutions. One among is Roamsoft that provides a platform called ‘R Pay’ which provides ready to use customizable digital payment solution.

Major ways that Block chain will change the world we live in

Everything has a digital identity

Character the executives lies at the center of blockchain’s capability to change the products and services we offer our clients, and how our clients interface with us. Ensured by blockchain’s impervious security, physical resources become advanced resources; documentation is digitized; individuals have secure computerized IDs; and information ends up accessible to all blockchain members. By joining these dabs and utilizing strategies like AI and computerization, governments and firms alike can quickly and responsively designate their administrations where they will be utilized generally productively.

An inclusive ecosystem

An amazing 19% of India’s populace is unbanked or monetarily rejected, as per an ASSOCHAM and EY contemplate – and this isn’t an issue one of a kind to India. At the core of the issue lies this current section’s absence of documentation – yet government-drove blockchain activities can settle this by furnishing residents with secures advanced IDs. From this, they’ll have the capacity to get to banking administrations, dispatch cash home, and attempt online exchanges. That is possibly another 1 billion individuals progressing web based, having been beforehand monetarily prohibited, and this must definitely be a standout amongst the most valuable parts of blockchain.

Urban communities smarten up

By connecting computerized IDs to taxpayer driven organizations, brilliant city activities bring blockchain into sharp core interest. This can possibly upgrade the manner in which those urban occupants get to open administrations and utilities, the manner in which that they travel through the city, and the plan itself of their living surroundings. By making a circulated record of IDs, resources and contracts, there’s very little in urban life that can’t be decidedly affected – everything from traffic to land to items on racks can possibly be effectively overseen by, for example, joining utilization information with variable evaluating to enhance the distribution of open and private assets. Envision, for example, having the capacity to call up a self-governing vehicle, and teach it to take the course that best weds your requirement for speed with your eagerness to pay for a quicker course. It can evade development; course itself around blockage, charge tolls straightforwardly back to you… And it’s most likely far and away superior at stopping than you are.

Fast, secure settlement

In spite of the fact that it’s an open record, blockchain’s encryption levels and conventions make it very secure. Working couple with this upgraded security, payment passages will almost certainly use AI to hail fake conduct over the system, protecting the two dealers and their clients. Also, blockchain will almost certainly significantly diminish the time it takes to send payments abroad – from days to seconds. This blend of speed and security stands to settle on blockchain the channel of decision for the exchange of significant worth, where promptness matters.

Buyers demand more

Blockchain is something of a riddle to the man in the city – and most other individuals other than. In any case, by being forced to bear the mechanical progressions that blockchain stands to bring, purchasers will probably search out and embrace innovative advancements themselves – they’re being habituated to great tech. What’s more, this has clear advantages for divisions, for example, online business: it helps trust in, and appropriation of, online trade and digital payments. City-or across the nation activities, for example, brilliant urban areas, utilizing advances, for example, blockchain, help change purchaser desires – and encourage a situation of development. On the vendor’s side, this implies they will progressively need to search out innovation partners that can join the dabs over the innovation biological system for them, and to furnish them with access to the advancements that their very own clients progressively request.

World is going faster day by day with the power of digital information & technology. The world is varying – more and more services are being made available online, from booking train tickets, making a doctor’s appointment and doing the weekly shop to further education, promoting your business and online banking.

As E Wallet plays a mighty role in today’s business world, Roamsoft developed a digital wallet solution, R Pay with mobile friendly features, well documented API s, plug-ins that suits all major Ecommerce platforms.

What makes merchants adopt digital payments?

Digital Payments structure the bedrock of more profound monetary incorporation for smaller scale ventures, which establishes 99% of India’s roughly 60 million-in number miniaturized scale, little and medium undertakings (MSMEs). More extensive money related administrations, for example, credit, protection and riches the executives, can be logically and cost-successfully gave in digitized and customized arranges over computerized exchange impressions. Such access to moderate account can mean monetary strength and development for entrepreneurs that are generally defenseless against income instability and experience the ill effects of obliged access to funding to develop. Also, this can profoundly affect work creation, monetary development and personal satisfaction for many millions.

There are eminent supply-side activities to promote electronic payments, for example, the setting up of open foundation stages like the India Stack. We currently have interoperable and effective payment frameworks, for example, Bhim-UPI (brought together payment interface), which are winding up progressively dependable as they develop. It is trusted that such exchanges will just end up more secure with the eagerly awaited client agree based components to administer business utilization of information.

In spite of these ambitious activities, be that as it may, last-mile hindrances are as yet writ extensive. Conduct factors, feeble financial matters and low item importance limit utilization on the ground. For business people and retailers who have imaginatively adapted to money for quite a long time, advanced cash represents a financial danger to their casual organizations and, eventually maybe, to their very survival. What’s more, advanced suggestions that give prompt, substantial esteem and satisfactory dimensions of trust to private ventures are basically tricky.

The fundamental divide lies between merchants with investments in fixed establishments versus the longer tail of home-based businesses, street and roving vendors, and individual service providers. The former tend to be formally registered, higher educated and operate at a larger scale. They are early adopters of digital payment solutions, with 42% having tried and 35% using popular solutions like wallets and internet banking. In contrast, the latter categories of merchants are largely informal, illiterate, and operate on a smaller scale, showing 2-7% adoption rates. They also have much lower access to banking, smart phones and the internet, and have little awareness and understanding of digital payment solutions, as well as lower overall business confidence. Interestingly though, these businesses have significant cash footprint and demonstrate pain points around customer collections, need for working capital and the inability to save in large amounts, all of which can be addressed through appropriate digital financial solutions.

Indeed, even inside these general classifications, there is variety in business and social setting. Organizations with higher exchange size and turnover show more noteworthy propensity to receive. A few organizations—for instance, discount, comfort or claim to fame retail shops—additionally will in general have diverse exchange settings and client profiles. Illustratively, in our example, just 13% of the dairy corner traders had received digital payments versus 53% of the attire and footwear vendors.

Around 55% of fixed-store merchants reported lack of customer demand for digital payments as a primary reason for non-adoption; for long-tail categories, lack of awareness was by far the major obstacle. For those that saw business benefits of digital payments, the prospect of new customers and higher sales per customer were primary motivators as well. A majority of non-adopting fixed stores also indicated that they would use digital if asked to do so by their suppliers, presenting an opportunity to digitize supply chains leveraging new goods and services tax (GST) and payments (e.g., UPI) infrastructure. In short, effective merchant digitization strategies need to address local ecosystems of customers, suppliers and, perhaps, also get additional stakeholders, such as employers, local governments, and intermediary agencies like non-governmental organizations (NGOs), on board.

Above wordings suggest that to galvanize merchant digital payments at scale; there can be no “one size fits all” template. A niche and verticalized innovation approach, wherein solutions are customized to specific micro-segments, use cases and ecosystems, will prove more fruitful. Second, the digital value proposition needs to shift from operational efficiency to immediately realizable top-line

benefit for the business. To do this, digital payments should be embedded in broader business processes that can be comprehensively digitized.

Financial inclusion has been broadly recognized as critical in reducing poverty and achieving inclusive economic growth. Greater access to financial services for both individuals and firms may help reduce income inequality and accelerate economic growth, according to the World Bank.

World is going faster day by day with the power of digital information & technology. The world is varying – more and more services are being made available online, from booking train tickets, making a doctor’s appointment and doing the weekly shop to further education, promoting your business and online banking.

As E Wallet plays a mighty role in today’s business world, Roamsoft developed a digital wallet solution, R Pay with mobile friendly features, well documented API s, plug-ins that suits all major Ecommerce platforms.

As mobile wallet plays a vital role, Roamsoft introduces a digital wallet platform “R Pay” with customer app, merchant app, end- to- end admin panel. If you want to possess your own digital wallet solution then R Pay is the right choice.

The following year in payments: patterns to expect in 2019

2018 was another huge year for the payments business, with mechanical advancement, moves in shopper desire, and new control all adding to its development.

The pace of progress throughout the following a year looks set to be the same; here is rundown of improvements to give careful consideration to in 2018.

Blockchain driving digital identity

Discussions encompassing the utilization cases for blockchain will keep on being predominant as the innovation keeps on developing, however one territory we may see a noteworthy increment in reception in 2019 is digital identity, a critical area for payments. Data breaches and privacy and fraud concerns, as well as online verification that provides an outdated user experience, are opening the door for a blockchain based alternative.

Security is presently everything

The expanded prioritization of security for organizations while choosing an online payment service provider (PSP) is a pattern that we have watched develop for various years, yet we have achieved the tipping point by which the capacity to keep up a safe payments framework is currently the most critical factor while joining forces with a PSP.

Increment in computerization

The drive to computerization is obvious all over the place, yet straightforward unlimited mechanization will result in clients losing power over any procedure. Hence, a trade off should be found by which the advantages of mechanization are acknowledged, yet without the administrator giving up the majority of its capacity to regulate the procedure through balanced governance.

One solution that will turn out to be progressively common in 2019 is a blockchain ‘keen contract’; bringing about the fast information preparing advantages of mechanization however with in-constructed balanced governance to spot abnormalities and keep up power over the procedure.

Normalizing cryptographic forms of money: the job of stablecoins

Despite the fact that the estimations of digital forms of money, for example, Bitcoin have fallen in the course of recent months, publicity encompassing cryptographic forms of money and their job as a factor in the payments biological system past being a store of riches will keep on being a key point of discussion in 2019. In any case, one of the key obstacles to defeat with the goal for digital forms of money to advance is dealing with their present dimensions of instability.

In the course of recent months, stablecoins have developed as a potential arrangement. Upheld by resources, for example, gold, conventional money, or even a mix of a few unique resources for enhancement, they seemingly offer the better of the two universes. They have the advantages of the blockchain biological system at the same time, since they’re upheld by customary resources, they’re less inclined to wild vacillations.

Mobile ordering

As shoppers turn out to be progressively acquainted with in-application payments, we ought to hope to see this type of payment grow past single administration applications such Uber. The making of restricted curated commercial centers, conformed to an area, for example, a college grounds, air terminal, or lodging, will empower clients to buy an assortment of items from nearby merchants and have them conveyed straightforwardly to them; an inconceivably increasingly helpful update on the present neighborhood shopping background.

Mass personalization

Artificial intelligence (AI) assume a critical job in retail procedure in 2019. This is on the grounds that though global retailers have scaled to a place of market strength, clients have needed to forfeit the personalization with neighborhood retailers that could give them an individual affair. Artificial intelligence can possibly address this; retailers can offer an individual client experience including redid offers, however on a mass scale through AI innovation.

The development of elective credit

We’re as of now observing the appropriation of elective credit offices to charge cards, for example, payments by portion and conceded payment by receipt, at the online checkout. Customer inclination is progressively towards ‘purchase currently, pay later’, as opposed to spare before making a buy, and online traders are glad to encourage that pattern.

Trader selection of elective credit will keep on expanding in 2019, in-store just as on the web. As Open Banking finds an a dependable balance in the UK, this may create open doors for banks and elective loan specialists to contend at the purpose of offer for offer of the purchaser’s money related information and wallet.

The proceeded with reevaluation of money

While the appropriation of new innovation, for example, contactless cards and mobile wallets will keep on lessening the volume of money shoppers convey (and its use in-store), the inverse is the situation with regards to eCommerce.

The development of money payment alternatives at online checkouts has kept on creating as a pattern in the course of recent years; in 2019 we will see considerably assist appropriation, especially in less created markets of these items.

Monetary administrations for the unbanked

An unmistakable concentration for governments, banks, organizations, and innovation organizations is handling the issue of monetary consideration by means of equivalent money related incorporation to the unbanked and underbanked. Let’s see the development of further innovation activities to help these instruments in 2019.